Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

 I recently added Steam Wallet funds but they have not appeared, what do I do?


In most cases, the new funds will automatically be displayed in your account. If the issue persists for more than two hours after completing your transaction, please do the following:

  1. Check your email for a Steam purchase receipt to confirm the purchase was completed
  2. Confirm you are logged in to the account that made the purchase (the account will be shown on the emailed receipt)
  3. Restart the Steam Client
  4. If the updated amount is still incorrect, please contact Steam Support for assistance.
Was this article helpful? yes / no

Article details

Article ID: 12

Category: Steam

Date added: 2016-09-20 07:19:06

Views : 139

Rating (Votes): Article rated 3.5/5.0 (8)